As we become more dependent on technology, it is becoming increasingly important to find honest professionals to help keep you up and running. At Data Medics we don’t just fix one problem, but we find the reasons for those problems and fix everything as a whole. There are no band-aids or temporary fixes with us. Our goal is to not see the same computer twice but to see different computers from our pleased clients.
Our Computer Repair Process
Check In & Verify Service Phase
The diagnostics phase is the most important phase because without a proper diagnosis, your will continue to have problems. Most computers do not have 1 simple problem; it’s a cause and effect situation. The problems are caused by other underlying hardware, software and/or virus problems but the effects are endless and annoying.
Computer Repair Phase Begins
Service can be completed either at your home or business at an hourly charge or in our service center at a flat rate charge. We will give the pros and cons for completing work in either location and you can make the decision that works best for you. We don’t speak geek or nerd; we speak simple English because an informed client is our best client!!
Worried about being nickeled and dimed once you give the go ahead for service – well don’t. If we find anything else that is needed in your service, we stop working and call you for permission. If you decide not to complete any of the work, we simply revert you back to how we received your computer and there are no service charges.
We pride ourselves in our work and we don’t hide behind a large storefront or too many employees. If you have a problem or concerns you deal directly with the same person you started with. If your problems are not fixed, we do not charge you because we did not do our job, and that is what sets us apart. Come on in to our Service Center to have your computer looked at today!